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The City Helpdesk

Helpdesk Home

Joe Filbrun January 25, 2012 • Other

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General User Help

Profile

Changing Your Profile Picture
Changing Your Login, Email Address, or Password
Email-Address Privacy
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Giving

Giving Online via CityPay
Viewing Your Own Giving Statement

Entering Giving Pledges
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Groups

Inviting People to a Group
Adding Pictures to a Post
Changing Roles in a Group
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Messages

Sending a Message
Deleting Messages
Communicating with Minors
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Administrator Help

Admin Menu

Setting Up the Connect Kiosk
Changing Group Roles as an Administrator
Exporting a List of Group Participants
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Privileges

Giving and Removing Administrative Privileges

Financial

Allow Giving Only Through ACH
Reconciling Batches Between The City and Northern Payment Systems
Transferring Donation Records Between Users
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Children's Ministry Help

Admin

Accessing the Children's Ministry Admin Panel
Creating and Pushing a Check-In Event
Sending the End-of-Day Communication
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Check-In

Checking Children In to Children's Ministry
Checking Out With the Children's Ministry
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Setup

Children's Ministry Requirements
Installing Check-In Hardware
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